Privacy Policy

Who we are

EVseo is a specialist digital marketing agency focused exclusively on the EV charging industry. We operate as EVseo.co.uk. References to "we", "us", or "our" in this policy refer to EVseo.

If you have any questions about this policy or how we handle your data, contact us at: hello@evseo.co.uk

What data we collect

We collect personal data only when you choose to provide it. This includes:

• Contact and enquiry data — your name, email address, website URL, and any details you share when submitting an audit request or contact form.
• Usage data — anonymised information about how visitors use our website, collected via analytics tools (see below).
• Communication data — emails or messages you send to us directly.

We do not collect payment information directly. Any payment processing is handled by third-party providers.

How we use your data

We use the data you provide to:

• Respond to your enquiry or audit request
• Provide and manage the services you engage us for
• Send relevant updates or information about our services (where you have opted in)
• Improve our website and service offering

We do not sell your data to third parties. We do not use your data for automated decision-making or profiling.

Legal basis for processing

We process your personal data on the following legal bases:

• Legitimate interests — responding to enquiries and operating our business
• Contract — where processing is necessary to deliver services you have engaged us for
• Consent — for marketing communications, where explicitly provided

Cookies and analytics

We use cookies and similar technologies on this website. In line with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we ask for your consent before setting any non-essential cookies.

Essential cookies — These are necessary for the website to function correctly (for example, remembering your cookie preference). They are set automatically and do not require your consent.

Analytics cookies — With your permission, we may use anonymised analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is aggregated and never used to identify you personally. We do not use cookies for advertising or remarketing purposes.

Managing your preferences — When you first visit our site, a cookie banner will appear giving you the choice to accept all cookies or essential cookies only. You can change your preferences at any time using the Cookie settings link in our footer, or by clearing your browser's local storage.

Data retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Enquiry data is typically retained for 12 months unless an ongoing client relationship exists.

Third-party services

We use a small number of trusted third-party tools to operate our business, including form submission, email, and analytics services. These providers are bound by their own privacy policies and GDPR obligations. We do not grant them permission to use your data for their own purposes.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, email us at hello@evseo.co.uk. We will respond within 30 days.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website after any update constitutes acceptance of the revised policy.

Contact

For any privacy-related queries, contact us at hello@evseo.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.